Norfolk Island Reforms

For: 

From 1 July 2016, the Australian Government will integrate Norfolk Island with the mainland tax and social security systems, including access to Medicare and the Pharmaceutical Benefits Scheme. The Government will commence delivering essential national functions such as immigration, biosecurity and customs.

The Australian Government is also addressing the issues of sustainability that have arisen from the model of self-government requiring Norfolk Island to deliver local, state and federal functions since 1979. 

Further information on the Reforms is available.

Workplace Relations

Norfolk Island is transitioning to the national workplace relations system and the Fair Work Act 2009 (the Act). The transition will happen in three stages, starting from 1 July 2016 until 1 July 2018.

Further information can be found on the Fair Work Ombudsman’s website.

Questions about the national workplace relations system and the Fair Work Act 2009 (the Act) can be directed to the Fair Work Ombudsman.

Help for job seekers and employers

From 1 July 2016, PeoplePlus will deliver jobactive services on Norfolk Island. PeoplePlus will work with Norfolk Island job seekers to help them find jobs, prepare for work and to match them to employer needs. They will also work closely with the Department of Human Services on Norfolk Island. 

Further information about jobactive services on Norfolk Island is available.

PeoplePlus contact details:

90b Taylors Road, Norfolk Island
Ph: 50925 (Mobile)
Ph: 22562 (Office)

Job seeker eligibility

Job seekers who receive income support payments from the Department of Human Services, such as Newstart Allowance, Youth Allowance (other), or Parenting Payment, and have mutual obligation requirements (that is, they need to meet certain requirements to keep receiving income support) will generally receive the full range of jobactive services.

Some people can also get help as a Volunteer job seeker and the type of support they receive will depend on their circumstances. Job seekers may be eligible to volunteer for jobactive services if they:

  • are not on income support, or
  • are on income support and have no mutual obligation requirements
  • are not working or studying full time, and
  • have the right to work in Australia.

New Enterprise Incentive Scheme (NEIS)

NEIS can help job seekers to become self-employed business owners. The program – part of jobactive – can provide eligible job seekers with accredited small business training, income support for up to 39 weeks and business mentoring. Job seekers who are interested in NEIS should contact the Norfolk Island jobactive provider, PeoplePlus for more information on eligibility and support.

Work for the Dole

Work for the Dole places job seekers in activities where they can gain skills and experience that give back to the community and can help them find a job. Eligible job seekers will need to participate in Work for the Dole or another approved activity for six months each year to keep receiving their income support if they have mutual obligation requirements.

Work for the Dole activities can be hosted by not-for-profit organisations and government agencies. As a Work for the Dole host, eligible organisations provide work-like activities for Work for the Dole participants and gain an extra set of hands to undertake activities that would normally not be done. Organisations interested in hosting a Work for the Dole activity should contact PeoplePlus.

Norfolk Island residents are encouraged to talk to the PeoplePlus about the range of services available, including NEIS and Work for the Dole. General information can also be found on the Department of Employment’s website.

More Information

  • Job Seeker Hotline 13 62 68                                   
  • Employer Hotline    13 17 15                                      
  • National Customer Service Line (NCSL) 1800 805 260
Questions about employment services on Norfolk Island can be directed to the Department of Employment at norfolkisland@employment.gov.au.