Employees

FAQ List

On this page:

I want to know what my entitlements are

The national workplace relations system provides a safety net of minimum terms and conditions of employment and establishes a framework for the making of enterprise agreements.

To find out what your entitlements are, your best point of contact is to visit the Fair Work Ombudsman website or call 13 13 94. The Fair Work Ombudsman helps employees, employers, contractors and the wider community to understand their workplace rights and responsibilities and enforces compliance with Australia’s workplace laws. They can help you with information on things like pay, awards and agreements, leave and termination.

If you have lost your job because your employer has entered liquidation or bankruptcy and you are owed certain unpaid employment entitlements you may also be eligible for assistance under the Fair Entitlements Guarantee.

I want to know what my rights are

The Australian Government’s national workplace relations system protects the pay and conditions of workers, provides for productive and flexible working arrangements and promotes and supports safer working arrangements.

To find out about your workplace rights, your best point of contact is to visit the Fair Work Ombudsman website or call 13 13 94. The Fair Work Ombudsman helps employees, employers, contractors and the wider community to understand their workplace rights and responsibilities and enforces compliance with Australia’s workplace laws. Their services are free to all workers and employers in Australia.

I’ve been made redundant

If you have been made redundant, you may be able to access Australian Government assistance to support you.

You may be eligible to receive help from jobactive. jobactive has programmes and services available to quickly reconnect you with employment opportunities. If you would like information about the support available you can call the Employment Services Information Line on 13 62 68.

If you have been made redundant from an eligible company you may be able to receive extra support.

My employer has entered liquidation or bankruptcy and I have unpaid employment entitlements

  • The Fair Entitlements Guarantee provides financial assistance to cover certain unpaid employment entitlements to eligible employees who lose their job due to the liquidation or bankruptcy of their employer, where the liquidation or bankruptcy occurred on or after 5 December 2012.

I have a disability

The national workplace relations system provides a safety net of minimum terms and conditions of employment and establishes a range of workplace rights and responsibilities.

For information and advice about your workplace rights and responsibilities, visit the Fair Work Ombudsman website or call 13 13 94. The Fair Work Ombudsman website has dedicated resources for people with disability.

For people with hearing or speech impairment:

  • TTY (teletypewriter) : call 1800 555 677 and ask for 13 13 94.
  • Speak and Listen (speech-to-speech relay) : call 1800 555 727 and ask for 13 13 94.
  • Internet relay  : connect to the National Relay Service and ask for 13 13 94.

If you are at risk of losing your job because of your disability, injury or health condition, you may also be able to access support through Disability Employment Services.

I’m a young person

The national workplace relations system provides a safety net of minimum terms and conditions of employment and establishes a range of workplace rights and responsibilities.

For information and advice about your workplace rights and responsibilities, visit the Fair Work Ombudsman website or call 13 13 94. The Fair Work Ombudsman website has dedicated resources for young people.

The Generation Success web pages also have information and resources for young people about getting their first job and practical advice and tips from Australian Business Leaders on how to be successful in your career.

I need information on paid parental leave

The Paid Parental Leave scheme provides eligible working parents with up to 18 weeks of government-funded Parental Leave Pay at the rate of the National Minimum Wage. Dad and Partner Pay provides eligible working dads or partners with up to two weeks pay at the rate of the National Minimum Wage.

The Supporting Working Parents website and online resources contain comprehensive information for employers and employees on workplace rights and obligations in relation to pregnancy, parental leave and return to work. The resources act as a one-stop-shop with information on anti-discrimination, workplace relations and work health and safety laws.

What are my safety rights at work?

The Working safely in Australia Information sheet provides migrant workers and others with information on work health and safety and workers’ compensation in Australia. This Information sheet explains that in Australia, employers must look after the health and safety of workers and that a worker must look after their own health and safety, it includes a checklist for new workers to use when starting a new job and a list of government work health and safety and workers’ compensation contacts.

I want to give confidential feedback

Use this form to provide confidential feedback to the department